It is extremely important that you report your card lost/stolen as soon as you are aware if it. This blocks your card from making transactions and limits any liability. Please report lost or stolen Visa Platinum Rewards Credit Cards on line by clicking the button below and following the instructions provided on our secure web site:
You should also call us at (203) 227-8511 during business hours to report a lost or stolen card. Outside of business hours call VISA anytime at 800-VISA-911 to have your card blocked immediately. If after hours-please call to notify us as well and leave a message on our answering machine that you have reported your card lost/stolen with a telephone number where we can reach you during our next business day.
If you have our mobile app you can also disable your cards via the app.